Abigail Durnien 05/08/2017 5 5 5 5 5 "They were so welcoming and made me feel comfortable as soon as I got there!
They helped me by letting me come back and have a shopping experience with my mother in law to be and grandmother. Which was just brilliant.
Arranging a wedding in another country my dress was one thing I knew I didn't have to worry about
Abigail Gatherer 02/06/2018 5 5 5 5 5 "I can't fault AJ Bridal Wear. I was quite anxious about the wedding planning process and found the idea of choosing a wedding dress very daunting. I hate clothes shopping at the best of times! I went to a few wedding dress shops around the North of England and I wasn't content. It didn't feel right.
Then I went to AJ Bridal Wear! Nothing was too much to ask with Julie and Alison. I was made to feel like I was the most important bride they had ever met. I never once felt rushed or uncomfortable. Julie and Alison are so warm and friendly and put me at ease. I absolutely loved visiting AJ Bridal Wear. I'm actually sad that it's all over.
Alex Lockhart 14/02/2018 5 5 5 5 5 Amazing service, amazing range of dresses, amazing prices and amazing atmosphere in the shop. Alison and Julie really are angels who make every bride feel gorgeous and special. I cannot recommend them enough.
Alex Whittingham 30/09/2017 5 5 5 5 5 They were excellent in every way. So very help and understanding as i was having medical issues at the time.
Amanda 09/09/2017 5 5 5 5 5 "Just lovely ladies who listened to what I wanted. I walked out that shop knowing I was going to buy my gown from them. Thank you so much!
AmySelby 08/08/2017 5 5 5 5 5 "I had the most amazing experience at AJ Bridalwear. I can't thank Alison and Julie enough for making the dress shopping experience so special.
They are genuinely the nicest ladies you'll ever meet. I was so anxious about finding ""the one"" but they put me at ease straight away and are amazing at choosing different styles for you try on to suit your size and shape. They have such an amazing dress and accessories collection, you're truly spoiled for choice.
I honestly can't recommend Aj Bridalwear enough! "
Anna Robinson 24/09/2017 5 5 5 5 5 They were extremely helpful on every visit allowed enough time and you never felt rushed.
Ashleigh Gray 10/07/2018 5 5 5 5 5 They have amazing customer service was made to feel so welcome not only did they give the best customer service they went above and beyond to find me the perfect dress. So friendly bit also professional and knew what they were doing
Beverley flanagan 19/05/2018 5 5 5 5 5 The ladies at aj bridal wear were absolutely fantastic. I had no idea what I wanted and thy helped me find my perfect dress from picking the dress to collecting it the day before my wedding the service was amazing and nothing was too much bother for them
Caroline Allan 23/06/2018 5 5 5 5 5 Very kind very supportive and offer amazing customer service
Catherine Armstrong 07/04/2018 5 5 5 5 5 Nothing is too much hassle for these ladies! I bought my dress and 3 bridesmaid dresses from them. They make you feel amazing no matter what your size and shape! We had issues with a bridesmaid dress and they went above and beyond to help us fix it and even gave us the spare! Can not recommend them enough!
Charlotte Bennington 21/04/2018 5 5 5 5 5 for being understanding and caring in such a big decision even if the dress you like is not one of theirs. Having an honest opinion and letting you know you can come back anytime
Donna Cutter 01/10/2017 5 5 5 5 5 "Their customer service is second to none, you feel so welcome from the first moment you meet them.
They are both professional and courteous. They took the time to welcome everyone who came with me an gave some very good advice which helped when picking my dress.
The were excellent from start to finish and I would have no hesitation in recommending them to other people
Elspeth Grimwood 14/07/2017 5 5 5 5 5 They took so much time helping me choose a beautiful dress, trying and retrying dresses and even giving us coffees and looking after mum too (settee and coffee for her too).They were so human and friendly and pampered us.Shame we only buy a bride gown once in a lifetime or we would be back again v quickly.They felt like good friends by the time the wedding came!
Emily Lockey 26/04/2018 5 5 5 5 5 They are absolutely fantastic! Nothing is too much trouble..even when the designer of my wedding dress went into liquidation AJ went above and beyond to make sure I had my dream dress and drove all the way down the country to get it! Then on top of that they paid for the alterations to my dress as an apology for the inconvenience. If that's not top customer service I don't know what is. They always were warm and welcoming and treat me like family. Think this award is truly deserved.
Emma 04/05/2018 5 5 5 5 5 There is nowhere friendlier and more welcoming in the north east. My bridal party and i all felt at ease as soon as we walked in to the store & found the perfect dress.
Emma Elliott 02/07/2018 5 5 5 5 5 Lovely ladies who give an amazing dedicated service and make you feel amazing! Genuinely care about how you feel in your dress.
Emma Hogg 09/09/2017 5 5 5 5 5 5 star service from two very lovely ladies
Emma Patchcott 15/07/2018 5 5 5 5 5 Lovely couple of lady's at A J bridal they really went above and beyond finding me my perfect dress and made me feel so comfortable all the hugs and kind words meant so much to me and I couldn't be happier with the service I received and my beautiful dress
Emma Rowe 09/09/2017 5 5 5 5 5 Alison and Julie are two of the loveliest ladies I have ever met. They clearly love their jobs and the way they made me feel and the service i received from them was second to none
Gillian johnson 22/09/2017 5 5 5 5 5 AJ bridal should win as there customer service is fantastic, they made it so special and relaxed while I was choosing my wedding dress. I couldn’t of asked for a better service.
Hayley Brennan 10/03/2018 5 5 5 5 5 They fantastice customer service they were all so helpful x thank you so much for all ur help
Heather Rayfield 25/07/2018 5 5 5 5 5 These guys are fantastic, so helpful and friendly, nothing is too much trouble for them. They helped organise a surprise for me from my family with my sister- they secretly ordered the veil I i wanted but wasn’t going to get in. They didn’t have my dress in stock or as a sample but it was no trouble getting it in. I saw them at a wedding fair months after ordering my dress and they recognised me, they are lovely ladies always smiling and cheerful
Helen 05/04/2018 5 5 5 5 5 These ladies are amazing such a good team, so helpful and honest exactly what I needed - such a wonderful experience I would highly recommend to everyone
Helen Campbell 07/04/2018 5 5 5 5 5 "They never fail to go above and beyond! They helped me find my perfect dress for my special day and helped me feel at ease throughout the entire process.
Even when we thought disaster had struck, they managed to still get my dress. They really are an amazing team and I wouldn’t recommend anywhere else!
Hollie Robinson (previously Emery) 12/08/2017 5 5 5 5 5 Received great customer service from these fabulous ladies throughout the process of choosing and buying my dress (and bridesmaid dresses) from here. From the moment I started trying on dresses,I knew I wouldn’t need to look anywhere else. They instantly put me at ease and made the whole experience extremely enjoyable. There was no pressure and their whole focus was on finding the right dress for me. Nothing was too much trouble, cant thank them enough :-)
Janice grigg 08/10/2017 5 5 5 5 5 the service the provide is inclusive and personal to the Bride; reassred a nervous Young woman who was very conscious of her plus size and she felt and looked like a Princess when they had finished. the additional support to store and prepare the dress for the wedding day including insurance a d adjustments meant all servo as from one point. My daughter and I had wonderful memories of all Bridal appointments. Thank you so MUCH.
Jill Moore 28/12/2017 5 5 5 5 5 I was made to feel like a princess from the minute of walking in. The customer service from both Julie and Alison was amazing never received customer service like that anywhere else before. I went to other bridal shops before going there and was made to feel very uncomfortable looking but I didn’t feel like that at all when I went to AJ bridalware and never went anywhere else after my first visit. They thoroughly deserve to win.
Joanne McAuley 24/06/2018 5 5 5 5 5 Friendly, professional and make you feel special. Not to mention helping me choose a wonderful wedding dress.
Jocelyn Barker 31/03/2018 5 5 5 5 5 Great selection and outstanding customer service!
Justine Coulson 14/06/2018 5 5 5 5 5 Alyson & Julie made finding my wedding dress a dream, after having a bad experience elsewhere I was nervous, they made me feel like I was beautiful from start to finish. They are the most genuine, funny, kind and caring ladies. They are more than deserving of this award.
Kaley 12/09/2017 5 5 5 5 5 They made me feel so special. Going shopping for a wedding dress was a bit daunting for me for my size and lack of confidence but the girls made me feel so at ease and comfortable! In fact I felt so special! Nothing was too much; they are like fairy godmothers... making the perfect dress for me possible!! Thank you AJ Bridalwear!! *bibbity bobbitty boop!*
Kathleen Gamble 21/06/2018 5 5 4 5 4.75 Totally committed to helping you find what will suit you and giving you ideas that you may not have thought of
Kathryn Burnup 07/04/2018 5 5 5 5 5 "I had been to several bridal shops across the North East & Cumbria in the hunt for my wedding dress and to be honest the experience had left me panicked and anxious. I then met Julie & Alison at a wedding fair. They were completely different to anyone else I had come across. A true double act
They were friendly and relaxed. They were happy that I had brought my mam with me and made her a cup of tea. They had robes for me to wear between dresses that actually fit me and at no point was a made to feel like I shouldn't be looking for a dress at ""my size"". I didn't feel exposed at any point. They listened to what I said in terms of the style of dresses I liked and price point. They put me in dresses that fit and there was choice! I genuinely don't think I would have found a dress if it wasn't for these ladies. However, they didn't force me into making a decision there and then. They let me go away and come back and try some more to make sure I was happy with my decision. They organised appointment times so that I wouldn't have to rush - I had to travel up to 2 an a half hours to get there.
They were that good, that in the end I chose to get my bridesmaids to travel to them to get dresses as I trusted Alison & Julie's opinion and knew they would make sure I wasn't rail-roaded into making a decision."
Kelly hinnighan 21/07/2019 5 5 5 5 5 This was the first shop I went to I didn't need to go anywhere else these lady's go above and beyond I'm so happy with my dress and the service I cudnt thank these lady's enough x
Kerry Angus 30/06/2017 5 5 5 5 5 They made a plus size bride feel amazing! Never felt body shamed and their range of larger dresses is phenomenal
Laura Atkinson 09/08/2017 5 5 5 5 5 They were amazing from the minute I met them at the Hilton wedding show. They made a bride who was dreading the whole thing thoroughly enjoy the whole experience and understood my need to not be a princess! I recommend to every bride!
Laura Newby 24/08/2017 5 5 5 5 5 "Amazing girls!
I absolutely HATE shopping, trying things on is such a chore! But Alison and Julie made me feel right at home, nothing was a bother, I actually felt completely relaxed and not rushed in any way. Theyre brilliant! I've recommended to every one I know!!"
Lauren Hair 05/05/2018 5 5 5 5 5 These ladies are amazing! So genuine and make looking for a wedding dress fun yet personal. Nothing was too much trouble. I Would recommend AJ Bridal wear 100%.
Lauren Procoli 23/09/2017 5 5 5 5 5 "Their service was amazing, we even went back for the bridesmaids dresses.
Very friendly, and got my whole group very excited. Offered advice about dresses and my figure and the dress they chose for me was ""The One"". I loved it and felt very special."
Leanne Rudd 28/12/2017 5 5 5 5 5 Excellent service for me and my Daughter went the extra mile and made us become confident and beautiful on the day we were so nervous and out of our comfort zone but they managed to to turn things around giving us the time and attention needed dresses are amazing and great value I recommend them to everyone
Lindsay Hedley 06/04/2018 5 5 5 5 5 Julie and Alison are 2 of the most helpful friendly people I have ever met they go above and beyond to make sure you feel super special on your special day. I was dreading going dress shopping as a larger lady but they made the experience wonderful I even went back and asked them to order a dress I had seen elsewhere as I wanted to get my special dress from AJ bridal
Lindsay hedley 06/04/2018 5 5 5 5 5 The girls in an bridal are so friendly they made me feel at ease as soon as I walked in. The dress I eventually got was not in aj when I first went I saw it elsewhere but wanted to purchase from an so they ordered it in for me.
Lorna white 23/09/2017 5 5 5 5 5 Lovely ladies, very helpful and don’t make you feel like a stranger in a shop. Great customer service and amazing dresses! Xxx
Louise Deas 21/10/2017 5 5 5 5 5 "Alison and Julie are always so friendly and cheerful every time you visit the shop. They made me feel so special while
purchasing my wedding dress. They also went above and beyond their duties as they literally travelled the length of the country to obtain the dress of my dreams when Alfred Angelo went into liquidation and were not going to finish making my wedding dress 3 months before my wedding day. They never once made me feel anything less than a princess. I would highly recommend them to everyone who is looking to buy a wedding dress. They are outstanding.
I cant thank them enough.
Louise Mckay 28/10/2017 5 5 5 5 5 After going around several other shops and trying at least 50 dresses and feeling disheartened I arrived at AJ Bridal and met two incredible ladies. They made my dad, Mam and myself feel very welcome and they had loads of patience with us. They were honest and had a wealth of experience. The range of dresses they had was huge and the best I had seen. With their help I found the dress of my dreams that very day and we were all delighted. Their customer service was excellent but this is more than a job for them, it is their love and passion that is felt from the second you meet them. Hugs every time we met them, I recommend them to everyone I speak too. In one word they are outstanding.
Lynne lauder 25/08/2017 5 5 5 5 5 As soon as I walked in and met Julie and Alison I felt at ease. Being an older bride I Just didn’t have a clue about the type of dress I wanted or what would suit me. They were my guiding angels. They knew just what would be flattering for me and made me feel very special. Can’t praise them enough for all their help and support. They so deserve this award. They are fantastic xx
Marilyn Mciver 08/07/2017 5 5 5 5 5 From the moment I 1st visited AJ BRIDES till the day I picked my dress up the girls were just fab. The dress collection they have is amazing and because I only had 3 months till my wedding date I was able to buy off the rail at a fabulous price.
Maureen Cox 05/05/2018 5 5 5 5 5 Alison and Julie are impeccable. They provide a friendly, professional service. Their interest and love of weddings shines through. They're not your typical bridal shop owners, they're so much more!
Maureen Stewart 05/05/2018 5 5 5 5 5 AJ Bridalwear are amazing! They are in the business of bridal dresses because they love weddings and are so happy for everyone who is getting married. They don't body shame or make you feel bad because of your size! These ladies deserve to win this award because they are fantastic humans who have a genuine love of weddings.
Naomi Iles 19/05/2018 5 5 5 5 5 These women go above and beyond for their brides! From the moment I met them at a wedding fayre after I knew I would go to them first - and I ended up going with a dress I found there on that first day! Not only though were they OK with me taking my time to think about it - I went to another shop the next day just to be sure I had found “the one” and not jumped to one of the first dresses I tried on - but they were accommodating to the N’th degree of any queries, however big or small. They gave me all the time I needed to decide on veils etc (it took a while!) but definitely found the “one” as well in the end too! Cannot praise these ladies enough, they made my wedding dress shopping experience the best I could have ever hoped for. Thankyou Julie and Alison!!!
Nicola Corkhill 24/02/2018 5 5 5 5 5 They were great - encouraging yet honest, and patient too. Everything arrived on time and nothing felt difficult to organise with them. I've recommended them to other friends getting married.
Philippa Ingledew 21/10/2017 5 5 5 5 5 I left it rather late to organise my dress but they created the perfect dress for me -whilst keeping my budget in mind
Rebecca Harper 30/06/2017 5 5 4 4 4.5 great lovely staff fit me in for an appointment quite quickly. They were honest and truthful about dresses I didn't look good in and what I would look good in.
Rebecca Nixon 01/07/2017 5 5 5 5 5 Best experience by far, no pressure to buy and a lovely relaxing atmosphere.
Samantha 07/07/2018 5 5 5 5 5 Very accommodating, made me aware of all costs. Lovely friendly ladies and fantastic customer service.
Samantha Heslop 26/10/2017 5 5 5 5 5 The AJ team are brill! They tried there absolute hardest to find me my dress, they phone the supplier to see if they still stocked it however the supplier didn’t, however they did find my prefect dress and let me go back to the store to try my dress in for my family and my bridesmaids on different occasions. I could not fault them and because of this my sister is getting her dress from AJS for her wedding in 2020
Samantha usher 25/08/2018 5 5 5 5 5 My wedding is in August however I purchased my dress within the date criteria. Alison and Julie are just brilliant wouldn’t have gone anywhere else great service.
samantha wearn 22/07/2018 5 5 5 5 5 They are simply the best!
Sandra Farthing 01/06/2018 5 5 5 5 5 "I am an older, plus size bride, getting married for the first time & was very apprehensive about looking for my dress. I met the ladies, Julie & Alison at a wedding fair and hit it off from the start. I had the most amazing experience with nothing too much trouble and all my 'self' hang-ups dealt with gently & professionally. We laughed (lots) and cried as it was such a fantastic day. I tried many dresses on & several were too big for me!! A major thing when so many have awful experiences at other shops. I bought on the day, which I never expected as these ladies picked 'The ONE' as I walked through the door, but left it until last & I fell in love instantly. Massive thanks to Julie & Alison for making me feel like a princess, something I didn't think was possible.
AJ Bridalwear are the most professional & compassionate of companies & I had an absolutely fabulous experience & cannot recommend them highly enough."
Sandra Trobe (Yelland) 07/10/2017 5 5 5 5 5 "Amazon!! as i went into the showroom not knowing what to expect and after seeing all the gowns hanging i became very tearful Julie & Alison are just perfect the help i got from them was 100% i think for them to win this award would be brilliant it would be very well deserved.
Sara Butler 27/08/2017 5 5 5 5 5 Lovely girls massive choice of dresses. Very good advice
Sarah Johnson 19/04/2018 5 5 5 5 5 As soon as I walked in the shop I felt looked after.... I tried on quite a few dresses but the ladies helped me decide which style I liked best then I chose the most perfect dress. The ladies were warm welcoming and fun
After being to other bridal dress shops i realised the minute i walked in AJ thay this was the shop! The choice , the help, the enthusiasm all fantastic. And i got my perfect dress !!
Sheryl Haigh 16/09/2017 5 5 5 5 5 Very helpful, very supportive & I was able to get the colour I wanted - blue bridal gown. Held the gown for me for a period of time too. I was made to feel relaxed, all questions answered & I felt comfortable trying on the gowns & I could have a laugh. Outstanding customer service
Shirley Hetherington 24/06/2017 5 5 5 5 5 "My experience dress shopping here was outstanding. Julie and Alison went way above and beyond the normal customer service level I could have expected, sorting out dates for my fittings to coincide with trips north.
They were more than understanding of health issues and made the whole experience one of the best in my life.
The choosing session for trying on was inclusive of bride to be Mum and Dad which was unexpected and the way they showed you how certain styles could be altered by adding a strap, a sleeve and always showing you to your very best. They helped us to keep an open mind when making selections and nothing was too much trouble. They sorted out the alteration perfectly to dovetail in so travel was at a minimum for us.
Two amazing ladies who are so much more than sales people. The reams of thank you card and photos say it all and we have stayed in touch since the wedding."
Tracey reed 10/06/2017 5 5 5 5 5 "I had to get a new dress last minute and they could not have been more helpful. Helping me wipe my tears away pick a new dress and did a great deal.
They were just fab "
Vicki Penaluna 28/07/2017 5 5 5 5 5 "I literally cannot thank the ladies at AJ Bridal for making my dress shopping experience the most perfect and personal experience!
After a bad experience at other shops , I went to AJS feeling nervous . Straight away, the ladies at the shop lifted my mood , with their brilliant sense of humour and fantastic and caring personalities. It felt like I was shopping with my best friends , as they made me feel so at ease. They also made my family feel so relaxed and welcome that we all left with the biggest smiles on our face and got excited for going back. They made dress shopping so fun and special, getting me to find the perfect dress , and I will always be thankful for that.
They will always have my vote, and I have reccomened them to everyone! From start to finish , the service was beyond amazing! Thank you AJ Bridal, you ladies are a brides dream!!!!! "
Victoria Carruthers 21/06/2019 5 5 5 5 5 Wonderful shop with fantastic staff who couldn't do more for their customers. We're very helpful and found me the most perfect dress. Really could not thank the ladies enough.
Zoe Mckenzie 02/06/2017 5 5 5 5 5 Fab service. Happy and friendly, couldnt do more to help and make it special
Thank you so much for all your votes - we are really humbled at all of your wonderful comments! Thank you again, Julie , Alison and the whole AJ Team! xxx